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- Agency guide
- Insurance policies
Manage the agency's insurance policies
Record the policies the agency pays its insurers for, the cars covered and the dates, and get warned before each expiry.
An agency insurance policy is what the agency pays an insurer to cover its cars. It is a cost. Do not confuse it with the insurance fees the agency charges its customers for each car, which are revenue and are managed in Car insurance fees.
Steps
- Open More, then Insurance. The Insurance policies screen lists each policy with its insurer, cover, dates and status.
- Tap Add a policy. Enter the insurer, the policy number, the cover type, the start date and the end date.
- Enter the premium, how often it is paid and the excess.
- Choose the cars covered by this policy and attach the contract.
- Tap Save. Open a policy later to see Policy details.
Insurance policies
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Policy card | Shown | Insurer, cover type, number, dates, status | Insurer A, Comprehensive, 01/01/2026 to 31/12/2026 | One card per agency policy. Tap it to open its details. |
| Status | Calculated | Active, Expiring soon, Expired, Cancelled | Expiring soon | Calculated from the end date, except Cancelled, which you choose. |
| Premium | Depends on your role | Amount and currency | MAD 24 000 | Visible only to the owner and the finance manager. |
| Add a policy | Button | Opens the policy form | Reserved for the owner and the finance manager. |
After you save: the policy you open shows in Policy details. Policies that are expiring soon or have expired also appear as alerts on the dashboard.
Policy details (form)
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Insurer | Yes | Text | Insurer A | The company that insures the cars. |
| Policy number | Yes | Text, as on the contract | POL-77821 | The number to quote to the insurer, for example after an accident. |
| Cover type | Yes | Comprehensive, Third party, Theft, Collision | Comprehensive | What the policy covers. |
| Start date | Yes | Date | 01/01/2026 | When the cover starts. |
| End date | Yes | Date, after the start date | 31/12/2026 | When the cover ends. It sets the status and the expiry alerts. |
| Premium | Yes | Amount in the agency currency | MAD 24 000 | What the agency pays the insurer. Hidden from the agency manager, the fleet manager and employees. |
| Premium frequency | Yes | Annual, Half-yearly, Quarterly, Monthly | Annual | How often the premium is paid. |
| Excess | No | Amount | MAD 5 000 | The part of a claim the agency pays itself. Hidden like the premium. |
| Cars covered | No | One or more cars of the agency | Dacia Logan 12345-A-6 | The cars protected by this policy. They show it in their insurance fees. |
| Documents | No | File (contract, certificate) | contract-2026.pdf | Opened by View policy document. |
| Status | No | Cancelled, otherwise calculated | Active | You only choose to cancel. |
| Save | Button | Saves the policy. |
After you save: the policy appears in the list with its calculated status. The premium is recorded in the agency's accounts and counts in the insurance cost in Finance. The covered cars show the policy at the top of their insurance fees.
The status is calculated for you
| Status | Rule |
|---|---|
| Active | The end date is more than 30 days away. |
| Expiring soon | The end date is within the next 30 days. |
| Expired | The end date has passed. |
| Cancelled | You cancelled it. It no longer changes. |
Statuses are recalculated every night.
Who sees and does what
| Role | What they can do |
|---|---|
| Agency owner, finance manager | Create and edit policies, see the premium and the excess |
| Agency manager, fleet manager | See policies, their cover, dates and cars, without the premium or the excess |
| Agency employee | See a car's policy, without any amount |
What happens next
- The agency's managers receive the "Insurance expiring" notification 30 days, 7 days and 1 day before the end date.
- A car's active policy can be quoted in an accident file.
Troubleshooting
| Situation | Cause | What to do |
|---|---|---|
| You cannot see the premium or the excess | Your role does not have access. | Ask the owner or the finance manager. |
| You cannot create or edit a policy | Only the owner and the finance manager record policies. | Ask one of them. |
| The policy stays Expired after renewal | The end date was not extended. | Update the end date, or create the new policy. The status is recalculated. |
Updated on 25 October 2026Markdown version