Book a car

You book from a car's page. A step indicator guides you from the pickup date to the confirmation, with a half step 3.5 for add-ons and insurance. The price breakdown stays visible at every step: nothing is added at the end.

Before you start

• You have an individual customer account and you are signed in. Without an account you can go through every step, but the confirmation screen asks you to sign in. See Create an account.
• Keep your driving licence at hand: step 3 asks for its number and expiry date.
• Only cars from verified agencies appear. A car with no price for the requested duration is not offered.

Steps

1. In Search, choose a city and your dates, then open a car.
2. On the car page, tap Book.
3. Step 1, Dates and location. Check the dates, times and pickup location, then tap Continue.
4. Step 2, Price review. Read the price breakdown line by line, then tap Continue.
5. Step 3, Details and documents. Fill in your contact details and licence, then tap Continue.
6. Step 3.5, Add-ons and insurance. Choose a higher insurance cover if you wish, and your add-ons.
7. Step 4, Confirmation. Read the summary and tap Confirm booking.
8. The Booking confirmed screen shows your booking code, for example BK-240520-7821, and offers to turn on Face ID or fingerprint, then notifications.

Find the car

Screenshot pendingSearch results as a list (Screen 28)This screenshot is captured automatically from the app as soon as the screen is live.

Results and filters

Field	Required	Values or format	Example	What it means
City	Yes	A city from the list, filtered by country	Casablanca	Only cars in this city appear.
Pickup date, Return date	No	Date and Time; the return follows the pickup	20 May 10:00, 23 May 10:00	With dates, only free cars are shown and the price matches your duration.
Category	No	Economy, Compact, Sedan, SUV, Luxury, Van, Pickup, Electric, Commercial	SUV	Limits the type of car.
Minimum price, Maximum price	No	Amount per day in the agency's currency	MAD 200 to MAD 500	Filters on the daily price.
Gearbox	No	Automatic, Manual	Automatic	Limits the gearbox type.
Fuel	No	Petrol, Diesel, Hybrid, Electric, LPG	Diesel	Limits the fuel.
Seats	No	Number	5	Minimum number of seats.
Verified agencies only	No	On by default	On	DriveGo only shows verified agencies.
Insurance included	No	Yes or no	Yes	Keeps cars that include basic insurance.
Sort	No	Price ascending, Price descending, Rating, Newest, Distance	Price ascending	Order of the results.
List or Map	No	Two views	Map	Switches between cards and the map without searching again.
Car card	No (display)	Photo, model, agency, rating, price per day	Dacia Logan, FastRent, MAD 290 / day	Tap it to open the car page.

After the action: active filters show as chips; tap a chip's cross to remove it. You can save the search, see Profile and favourites.

Screenshot pendingCar details (Screen 30)This screenshot is captured automatically from the app as soon as the screen is live.

The car page

Field	Required	Values or format	Example	What it means
Photos	No (display)	Gallery	6 photos	Real photos of the car.
Model and year	No (display)	Make, model, year	Dacia Logan 2023	Identifies the car.
Features	No (display)	Gearbox, fuel, seats, doors, luggage, air conditioning, GPS, Bluetooth, cruise control	Manual, Diesel, 5 seats	What the car offers.
Agency	No (display)	Name, Verified badge, rating	FastRent, 4.6 out of 5	Tap to see the agency page and its reviews.
Price per day	No (display)	Amount and currency	MAD 290 / day	Price for your dates if you entered them.
Insurance offered	No (display)	Included cover and options	Basic included, Standard optional	What you choose at step 3.5.
Deposit	No (display)	Amount	MAD 3000	Held at pickup, released at return. It is not part of the price.
Reviews	No (display)	Rating and latest comments	12 reviews	Reviews from customers who rented the car.
Favourite	No	Icon	On	Adds the car to Favourites.
Book	No	Button		Opens step 1.

After the action: Book opens step 1 with this car and the dates of your search.

Step 1, Dates and location

Screenshot pendingBooking step 1: pickup dates and location (Screen 31)This screenshot is captured automatically from the app as soon as the screen is live.

Dates and location

Field	Required	Values or format	Example	What it means
Pickup date	Yes	Date in the calendar	20 May 2026	The day you collect the car.
Time	Yes	Time	10:00	Time of the meeting with the employee.
Return date	Yes	Date after the pickup date	23 May 2026	The day you return the car.
Time	Yes	Time	10:00	A later return time can add a day.
Pickup city	Yes	City from the list	Casablanca	City of the meeting.
Pickup location	Yes	Name and address	FastRent agency, bd Zerktouni	Exact place where the employee meets you.
Return to another location	No	Switch	Off	Turn it on to return the car elsewhere.
Return city and location	Yes if the switch is on	City and address	Rabat, station agency	Where you return the car.

After you save: Continue works out the price for your dates. If the return date is before the pickup date, the message "The return date must be after the pickup date." appears.

Step 2, Price review

Screenshot pendingStep 2: the price breakdown, with the deposit under the total (Screen 32)This screenshot is captured automatically from the app as soon as the screen is live.

Price breakdown

Field	Required	Values or format	Example	What it means
Rental, 3 days	No (display)	Price per day × days	MAD 29 × 3 = MAD 87.00	The base price of the rental.
Duration discount	No (display)	Negative amount	- MAD 8.70	Discount set by the agency for this duration.
Insurance	No (display)	Included cover, then the chosen option	Basic, included: MAD 0.00	Always shown, even at zero.
Add-ons	No (display)	Sum of add-ons	MAD 9.00	Empty until you choose something.
Taxes and fees	No (display)	Amount	MAD 9.13	Agency taxes on rental, insurance and add-ons.
Total	No (display)	Amount	MAD 132.43	What you pay. Taxes and fees included.
Deposit (refundable)	No (display)	Amount, under the total	MAD 200.00	Held at pickup, released at return. It is not part of the price.
Continue	No	Button		Goes to step 3.

After the action: nothing is booked yet. The price is frozen at confirmation.

Here is a full example for 3 days at MAD 29 per day with Standard insurance and GPS:

The deposit is not agency revenue: it is given back to you, which is why it sits under the total. The order in which the price is chosen is explained in the pricing engine.

Step 3, Details and documents

Screenshot pendingStep 3: contact details and licence (Screen 33)This screenshot is captured automatically from the app as soon as the screen is live.

Details and documents

Field	Required	Values or format	Example	What it means
Full name	Yes	First and last name	Youssef El Amrani	Driver's name, shown to the agency and on the invoice.
Dial code, Phone number	Yes	Country code then number	+212, 612 345 678	Lets the employee reach you on the day.
Licence number	Yes	As written on the licence	12/345678	Checked by the agency at handover.
Licence expiry date	Yes	Date	15 March 2031	The licence must be valid for the whole rental.
Driver age band	Depends on the agency	Band offered	25 and over	Some agencies take it into account.
Notes for the agency	No	Free text	I arrive on the 9:40 train	Read by the agency and the employee.

After you save: your details and licence come from your profile and are updated for your next bookings. Fields are checked when you leave them; Continue stays greyed out, with the reason, while a required field is missing.

Step 3.5, Add-ons and insurance

Screenshot pendingStep 3.5: add-ons and insurance covers (Screen 34)This screenshot is captured automatically from the app as soon as the screen is live.

Add-ons and insurance

Field	Required	Values or format	Example	What it means
Included insurance	No (display)	Cover name, "Included"	Basic, included	Already part of the price.
Higher cover	No	One cover only	Standard, MAD 12 / day	Replaces the basic cover. Choosing Premium replaces Standard: they do not add up.
Additional driver	No	Checkbox, per day or fixed price	MAD 20 / day	Allows a second person to drive.
GPS	No	Checkbox	MAD 3 / day	GPS device supplied with the car.
Child seat	No	Checkbox	MAD 100 per booking	Seat fitted at handover.
Roadside assistance	No	Checkbox	MAD 15 / day	Help in case of breakdown.
Updated total	No (display)	Amount	MAD 132.43	Changes with each choice.

After you save: add-ons add up; the insurance cover is single. Only the add-ons offered by the agency appear, with how they are charged (per day or once per booking).

Step 4, Confirmation

Screenshot pendingStep 4: summary and confirmation (Screen 35)This screenshot is captured automatically from the app as soon as the screen is live.

Confirmation

Field	Required	Values or format	Example	What it means
Car and agency	No (display)	Model, plate, agency	Dacia Logan, FastRent	The car booked.
Dates and locations	No (display)	Pickup, return, places	20 May 10:00 to 23 May 10:00	What you chose at step 1.
Add-ons and insurance	No (display)	List	Standard, GPS	What you chose at step 3.5.
Price breakdown	No (display)	All lines, total, deposit	Total MAD 132.43	The price that will be frozen.
Confirm booking	Yes	Button		Sends the booking to the agency.

After the action: without an account, the "Sign in to continue" sheet opens. Signed in, the Booking confirmed screen shows your booking code.

What happens next

• If the agency confirms automatically, your booking is Confirmed straight away: the invoice is created and the agency prepares the pickup.
• Otherwise it is Pending: the car is held for your dates while the agency approves. You are told as soon as it is confirmed.
• The price is frozen when you book. If the agency changes its prices later, your amount does not change.
• You get the confirmation as a notification, by email and in Notifications, then reminders 24 h and 2 h before pickup. See the notification catalogue.
• Online card payment is not available yet. You pay the agency, which records the payment and the deposit. See Invoices and payments.
• On the day, an agency employee meets you at the chosen place, inspects the car with you and photographs it before handing over the keys.

Troubleshooting