- Documentation
- Overview
- Individual customer
- Profile and favourites
Profile, documents and favourites
Update your contact details and licence, find your favourite cars and agencies, save searches with alerts, and set language, appearance and security.
The Profile tab gathers what concerns you: your contact details, your driving licence, your favourite cars and agencies, your saved searches and your settings. This information is reused automatically in your next bookings.
Steps
- Tap Profile in the navigation bar. The Profile and documents screen opens.
- Check your name, phone and photo, and correct them if needed.
- Enter your driving licence number and its expiry date.
- Tap Save.
- For your favourites, tap Favourites in the navigation bar.
- For your saved searches, open Saved searches from your profile.
- For language, appearance, security and notifications, open Settings.
Profile and documents
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Photo | No | Image | Your photo | Shown to the agency. Without a photo, your initials appear. |
| Full name | Yes | First and last name | Youssef El Amrani | Shown to the agency and on your invoices. |
| Email address | Yes (cannot be changed here) | Email address | youssef@example.com | Your sign-in identifier. |
| Dial code, Phone number | Yes | Country code then number | +212, 612 345 678 | Lets the employee reach you on pickup day. |
| Licence number | Yes to book | As written on the licence | 12/345678 | Reused at booking step 3. |
| Licence expiry date | Yes to book | Date | 15 March 2031 | Must cover the whole length of your rentals. |
| Preferred language | No | Français, English, العربية | English | Language of your emails and notifications. |
| Save | Yes | Button | Saves your changes. |
After you save: your details and licence are reused at each booking. A language change applies at once to the app and to the next emails.
Favourites
Favourites
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Favourite cars | No (display) | Up-to-date car cards | Dacia Logan, FastRent | The cars you marked. |
| Favourite agencies | No (display) | Agency cards | DrivePro, Rabat | The agencies you marked. |
| Favourite icon | No | On or off | On | Tap it to remove a favourite. Adding and removing are instant. |
After the action: tap a card to open the car or agency page. Without an account, the tab offers to sign you in.
To add a favourite, tap the favourite icon on a car or agency page.
Saved searches
Saved searches
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Title | Yes when saving | Free text | SUV in Marrakech in July | The name you give the search. |
| Criteria | No (display) | City, dates, category, price, gearbox | Marrakech, SUV, under MAD 600 / day | The saved filters. |
| Alert | No | Switch | On | Tells you when a car matches. |
| Open | No | Tap the row | Runs the search again with the same filters. | |
| Delete | No | Button | Deletes the saved search. |
After the action: a search is saved from the Search screen, with its filters and a title.
Settings
| Setting | Where | Effect |
|---|---|---|
| Language | Settings, Language | French, English or Arabic. In Arabic, the whole interface runs right to left. |
| Appearance | Settings | System, Light or Dark. |
| Security | Settings | Biometric sign-in devices: your devices with Face ID or fingerprint, when they were added, when they were last used, and a Remove button. |
| Notifications | Settings | Turn notifications on or off on this device, and choose the categories. |
Face and fingerprint recognition stay on your device: DriveGo never receives them. See Face ID and fingerprint.
What happens next
- Removing a biometric sign-in device asks you to confirm your identity. The removed device can no longer sign you in without a password.
Troubleshooting
| Situation | Explanation | What to do |
|---|---|---|
| "Enter a valid phone number." | The number does not match the chosen dial code. | Check the Dial code and the number. |
| Biometric sign-in is missing from Security | "This device has no compatible biometric unlock." | Use your password on this device. |
| A favourite has disappeared | The car was sold or the agency is no longer visible on DriveGo. | Look for a similar car. |
| "Sign in to manage your account security." | You are not signed in. | Sign in, then come back to Settings. |
Updated on 25 October 2026Markdown version