Agencies and branches

An owner can have several agencies, and each agency several branches. A branch has its own address, map position and type. Cars, employees and pickups can be attached to a specific branch. Only the owner creates a branch; the agency manager can edit a branch's details, except the currency and tax rate.

Steps

1. Open More › Branches. The list shows the head office first, then the branches.
2. Tap Add a branch and fill in the form.
3. Tap Save. The branch appears under its agency.
4. To change a branch, open it and tap Edit.
5. To change the agency you are working on, open Choose agency from the header.

The Branches screen

Screenshot pendingBranches: head office, branches and counters (Screen 97)This screenshot is captured automatically from the app as soon as the screen is live.

Branches, branch form

Field	Required	Values or format	Example	What it means
Branch list		Cards: name, type, city, number of cars and employees	FastRent Marrakech, Branch	The head office first, then each branch. Tap a card to open it.
Add a branch		Button		Opens the form for a new branch. Only visible to the owner.
Branch name	Yes	Free text	FastRent Mohammed V Airport	The name customers see as the pickup place.
Branch type	Yes	Head office, Branch, Airport counter, Pickup point	Airport counter	Head office: the main agency (one per group). Branch: a secondary agency. Airport counter: key handover at an airport. Pickup point: a handover and return place without a full agency.
Country	Yes	Morocco, United Arab Emirates	Morocco	A branch can be in a different country from the head office.
City	Yes	A city of the chosen country	Marrakech	The list only shows cities of the chosen country.
Address	No	Free text	Terminal 1, arrivals hall	Where the keys are handed over.
Map position	No	A point placed on the map	Point on the terminal	The branch pin on the map, and distances for pickups.
Phone	No	Country code and number	+212 5 22 00 00 00	Branch contact.
Email	No	Email address	airport@fastrent.ma	Branch contact.
Save		Button		Creates or updates the branch.

After you save: the branch becomes a pickup place for the cars attached to it and appears in the fleet and pickup filters. Its bookings and finance roll up into the parent agency and into "All agencies".

The Choose agency screen

Screenshot pendingChoose the active agency (Screen 61)This screenshot is captured automatically from the app as soon as the screen is live.

Choose agency

Field	Required	Values or format	Example	What it means
Agency list	Yes	Your agencies and branches, with their city and verification status	FastRent Casablanca, Verified	The agency you are working on. You only see the agencies you belong to.
All agencies	No	Offered to an owner of several agencies	All agencies	Combined view of the dashboard, bookings, pickups and finance.

After the action: the app remembers your choice and shows that agency's screens. It is kept the next time you open the app.

Settings that change your prices and operations

These settings are on the agency record (Edit) and in Agency settings:

• Currency. All the agency's bookings are made in this currency. Amounts in different currencies are never added together without conversion.
• Tax rate. Applied to the rental price, insurance and options to work out the "Taxes and fees" line.
• Automatic booking confirmation. When on, a customer booking is confirmed straight away: the invoice and the pickup are created. When off, it stays Pending, with the car held, until you confirm it. See Bookings.
• Options offered to customers. Additional driver, GPS, child seat and roadside assistance. Each has a rate and a calculation: per day or once per booking. A branch can offer its own options on top of the agency's.

What happens next

• An option you switch off is no longer offered at the Options and insurance step of new bookings. Existing bookings keep their price.
• A new branch is only visible to customers if the agency is verified.

Troubleshooting