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  4. Bookings and drivers

Bookings, drivers and members

Follow your company's bookings, add drivers with their licence, and assign a driver to each booking. The admin sees everything, a member sees their own rentals.

Who can use thisCompany adminCompany member
In the appBookingsBooking detailsAssign driver

The Company bookings screen lists your company's rentals. Drivers and members manages the people who drive or book for the company. Assign driver sets who takes the car for a given booking.

Who sees what

RoleVisible bookingsCan manage drivers
Company adminAll company bookingsYes
Company memberOnly the bookings where they are the driverNo, they only see their own record

Steps: add a driver

  1. Open Company, then Drivers and members.
  2. Tap Add driver.
  3. Fill in the name, email, phone, licence and job title, as described below.
  4. Tap Save. If the email is new, a company member account is created for that person.

Steps: assign a driver to a booking

  1. Open Bookings, then the booking.
  2. Tap Assign driver.
  3. Choose a driver with Active status.
  4. Tap Confirm. The driver's name appears on the booking and the agency sees it.

Company bookings

FieldRequiredValues or formatExampleWhat it means
Status filterNoPending, Confirmed, Active, Completed, CancelledConfirmedShows only the bookings in that status.
Booking cardDisplayCode, car, agency, dates, driver, total, statusBK-240520-7821, Dacia Logan, FastRentOne line per rental. Tap to open the details.
Payment statusDisplayUnpaid, Partly paid, Paid, RefundedUnpaidWhere payment of the invoice stands.

After you save: the booking details open. Pull the list down to refresh it.

Booking details

FieldRequiredValues or formatExampleWhat it means
Code and statusDisplayBooking code and status badgeBK-240520-7821, ConfirmedThe reference to give the agency if you have a question.
Car and agencyDisplayModel, plate, agencyDacia Logan, FastRentWhat you booked and from whom.
Dates and placesDisplayPickup and return2 Nov 10:00 to 5 Nov 10:00When and where the car is handed over and returned.
DriverDisplayNameKarim BouaidThe person the agency employee hands the car to.
Assigned employeeDisplayNameYoussef El AmraniThe agency employee in charge of the handover.
Price breakdownDisplayPrice lines, total, depositTotal MAD 1,380The price frozen at booking.
InvoiceDisplayLinkOpens the booking's invoice.
Assign driverButton, adminOpens the assignment screen.
Cancel bookingButtonDepends on the booking statusSee Cancel a booking.

After you save: changes made by the agency (assigned employee, status) appear here when you reopen the screen.

Drivers and members

FieldRequiredValues or formatExampleWhat it means
Driver nameYesFirst and last nameKarim BouaidAs shown on the licence.
EmailYesEmail addressk.bouaid@atlas-logistics.maUsed to create their member account if they have none.
PhoneNoCountry code and number+212 661 00 00 00So the agency can reach them on handover day.
Licence numberNoText12/345678Checked by the agency at handover.
Licence expiry dateNoDate30/06/2028An expired licence makes the driver unassignable.
Licence fileNoPhoto or PDFlicence.pdfA copy of the licence.
Job titleNoCompany admin, Booking manager, DriverDriverThe person's role in the company. Default: Driver.
StatusDisplay or choiceActive, Pending documents, Licence expired, InactiveActiveOnly an Active driver can be assigned.
RemoveButtonSets the person to Inactive. They are not deleted and their past bookings stay visible.

After you save: the driver appears in the list and can be assigned if Active. When their licence nears expiry, the admin is told.

Assign driver

FieldRequiredValues or formatExampleWhat it means
DriverYesA driver with Active statusMehdi TahiriThe person who will take the car.
ConfirmButtonSaves the choice.

After you save: the name appears on the booking, the agency employee sees it on the handover task, and the driver sees the booking in their Bookings, with pickup and return reminders.

Driver statuses

StatusMeaning
ActiveThe driver can be assigned to a booking.
Pending documentsA document is missing, such as the licence.
Licence expiredThe licence expiry date has passed.
InactiveThe person was removed from the company. They are no longer offered.

What happens next

  • The assigned driver receives the pickup and return reminders.
  • The admin receives the confirmation of every booking, whoever the driver is.
  • Cancellations follow the same rules as for an individual: see Cancel a booking.

Troubleshooting

SituationExplanationWhat to do
A member does not see a company bookingA member only sees the bookings where they are the driver.The admin assigns them as driver, or opens the booking themselves.
The driver is not offeredThey are not Active: pending documents, expired licence or inactive.Update their licence or status.
The assignment is refusedThe booking is completed or cancelled.The driver can no longer change on a closed booking.
"Your account cannot perform this action."Only the admin manages drivers and assignments.Ask the company admin.

Updated on 25 October 2026Markdown version

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