Turn on notifications

DriveGo keeps you informed in three ways: by notification on your device, by email, and in the app's Notifications screen. Notifications on your device need your permission: DriveGo first explains what you will receive, and only then does the browser ask.

When the app offers it

DriveGo never asks for permission when the app opens. The Turn on notifications sheet appears at the right moment:

The “Turn on notifications” sheet

Field	Required	Values or format	Example	What it means
Explanation	Display	Fixed text	"DriveGo only sends what matters: confirmations, pickup reminders, returns."	What you will receive.
Turn on	Button	One tap	Turn on	The browser asks for its permission. Accept it.
Not now	Button	One tap	Not now	Closes the sheet for 14 days.

After you act: DriveGo sends you a test notification, "DriveGo, Notifications activées", and shows "Notifications are on. A test notification was just sent to this device." If you refuse in the browser, DriveGo never asks again from this device.

Steps

1. On the Turn on notifications sheet, tap Turn on.
2. Accept the browser's permission request.
3. You receive the test notification.
4. To manage this device later, open Settings and look at the Notifications row.

Screenshot pendingSettings, with the Notifications row for this device (Screen 12)This screenshot is captured automatically from the app as soon as the screen is live.

Settings, Notifications row

Field	Required	Values or format	Example	What it means
Device status	Display	"On for this device" or "Off for this device"	On for this device	Whether this phone or computer receives notifications.
Turn on	No	One tap, shown when notifications are off	Turn on	Turns notifications on for this device.
Turn off on this device	No	One tap, shown when they are on	Turn off on this device	Stops notifications on this device only. Your other devices and your emails do not change.
Help message	Display	One of the messages opposite	"Notifications are blocked on this device. To turn them back on, allow them for this site in your browser settings, then come back here."	Appears when the device cannot receive notifications: refused in the browser, unsupported browser, or iPhone without installation.

After you act: the change applies to this device straight away.

A single test notification per device

The test notification proves that your device receives messages. It is sent only once per device, and DriveGo decides that, not your device:

• reloading the app, reinstalling it, signing in again or opening a second tab on the same device sends no test notification;
• a new device gets its own test notification, once;
• there is no button to resend the test, on purpose.

The Notifications screen

Screenshot pendingThe app's Notifications screen (Screen 9)This screenshot is captured automatically from the app as soon as the screen is live.

Notifications screen

Field	Required	Values or format	Example	What it means
Unread filter	No	All or unread only	Unread	Shows only the messages you have not opened yet.
Notification	Display	Title, text, time, unread dot	Booking confirmed, BK-240520-7821	A message you received. Tapping it marks it as read and opens the related screen.
Mark all as read	No	One tap	Mark all as read	Marks all your messages as read.
Preferences	No	For each category: on the device, by email, in the app	Pickup reminders: device and email	Chooses what you receive and through which channel.

After you save: your preferences apply to the next messages. Messages already received stay in the list.

Every message, per role and per channel, is listed in the notification catalogue.

On iPhone and iPad

Notifications only work if DriveGo is installed on the home screen. In Safari, the app shows: "On iPhone, add DriveGo to your Home Screen first to receive notifications." See Install the app.

And text messages

Messages planned as text messages are sent to you by email for now. Real text messages are planned but not active yet. So check your email, including for sign-in codes.

What happens next

• Notifications about the same booking are grouped instead of piling up.
• Tapping a notification opens the related screen, for example the booking or the task.
• All your notifications stay in the Notifications screen, read or unread.

Troubleshooting