Manage the team

Agency employees never create their account themselves. The agency invites them from the Team screen. The invitation creates the member's account and sends them an email with a setup link that works only once.

Steps

1. Open More, then Team. The list shows each member with their photo, role, branch, phone and availability.
2. Tap Invite an employee. Enter the full name, the email and, if you wish, the phone.
3. Choose the role and the home branch, then tick the member's capabilities.
4. Send the invitation. The member receives an email with a link to choose their password.
5. Open a member to see Employee details and change their role, branch, capabilities, hours or availability, or deactivate them.
6. Open Roles and permissions to see what each role can do.

Screenshot pendingThe agency team with role, branch and availability (Screen 94)This screenshot is captured automatically from the app as soon as the screen is live.

Team and invitation

Field	Required	Values or format	Example	What it means
Member card	Shown	Photo, name, role, branch, phone, availability	Mehdi Tahiri, Agency employee, Casablanca, Available	One team member. Tap it to open their details.
Invite an employee	Button			Opens the invitation form.
Full name	Yes	Text	Mehdi Tahiri	The name shown everywhere in the app.
Email	Yes	Valid email address	mehdi.tahiri@example.ma	Receives the invitation and is used to sign in.
Phone	No	Number with country code	+212 6 12 34 56 78	Used by the call button on pickups.
Role	Yes	Agency manager, Finance manager, Fleet manager, Agency employee	Agency employee	What the member will see and do. An agency manager can only choose Agency employee.
Branch	No	An agency or branch of your network	Mohammed V airport counter	Where they are based.
Capabilities	No	Can inspect, Can report damage, Can handle accidents, Can manage documents	Can inspect, Can report damage	Help choose the right person when assigning a pickup.
Send the invitation	Button			Creates the account and sends the email.

After you save: the member appears in the list and among the employees who can be assigned pickups. They receive the invitation email; at their first sign-in, the app offers to turn on Face ID or fingerprint. Inviting someone who already has a DriveGo account simply adds your agency to their account.

Screenshot pendingEmployee details: role, capabilities and hours (Screen 95)This screenshot is captured automatically from the app as soon as the screen is live.

Employee details

Field	Required	Values or format	Example	What it means
Role	Yes	As in the invitation	Fleet manager	Changing the role changes what the member sees straight away.
Branch	No	Agency or branch	Marrakech	Where they are based.
Capabilities	No	The four boxes	Can handle accidents	Shown as chips in employee availability.
Phone	No	Number with country code	+212 6 12 34 56 78	Contact number.
Shift start and end	No	Times	08:00 and 17:00	Their usual hours.
Availability	No	Available, Busy, Offline, On break	Available	Their current state, shown when assigning.
Status	Yes	Active, Inactive	Active	An inactive member can no longer sign in to the agency space; their history stays.
Save	Button			Saves the changes.

After you save: changes apply from the member's next action. The owner edits every record; an agency manager only those of agency employees.

Screenshot pendingThe agency's roles and permissions, read only (Screen 96)This screenshot is captured automatically from the app as soon as the screen is live.

Roles and permissions

Field	Required	Values or format	Example	What it means
Role	Shown	Owner, Agency manager, Finance manager, Fleet manager, Agency employee	Finance manager	One row per role.
What the role allows	Shown	Read-only list	Invoices, payments, insurance costs	What this role sees and does in the agency.

After the action: nothing to save. The screen is read only: DriveGo sets what each role contains, the agency chooses each member's role.

Who can invite whom

What each role does, in plain words

The full detail is in Roles and permissions.

Troubleshooting