- Documentation
- Overview
- Agency employee
- Tasks and fleet
Your tasks, bookings and fleet
The employee home: today's tasks, alerts, the bookings assigned to you, the agency fleet read only and your profile, field by field.
The My tasks screen is where you start. It brings together today's pickups and returns, your counters, your alerts and the next task to handle. The Bookings, Fleet and Profile entries complete it with what you need in the field, and nothing more.
Steps
- Open Tasks. At the top, the next task is highlighted with its time, place and car.
- Read the counters: today's tasks, completed today, upcoming and reported issues.
- Check the alerts, for example an inspection correction requested by your manager.
- Tap a task to open its details. See Pickups and returns.
- To see the context of a rental, open Bookings then the booking.
- To check a car's condition, open Fleet then the car.
- In Profile, update your availability before you start.
My tasks
Screenshot pendingMy tasks: next task, counters, alerts and today's tasks (Screen 101)This screenshot is captured automatically from the app as soon as the screen is live.
My tasks screen
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Next task | Display | A card: time, place, car, customer | 10:00, Mohammed V Airport, Dacia Logan | The task closest in time. Tap it to open it. |
| Today | Display | Number | 4 | Your pickups and returns planned for today. |
| Completed today | Display | Number | 1 | The tasks you have already closed today. |
| Upcoming | Display | Number | 6 | Tasks on the following days. |
| Issues | Display | Number | 0 | Your tasks with a reported issue not yet solved. |
| Alerts | Display | List of messages | Inspection correction requested | What needs an action from you. Tap an alert to open the item. |
| Task card | Display | Code, time, place, car and plate, customer, priority, urgency badge | PA-2025-00145, 14:30, Casablanca centre, 12345-A-6 | A pickup or a return. Priority is Normal, High or Urgent; the urgency badge shows Pickup today, due within the hour or late. |
After you save: tapping a card opens the task details. The first time, a sheet offers to Turn on notifications or Not now.
Assigned bookings
Screenshot pendingList of bookings assigned to the employee (Screen 102)This screenshot is captured automatically from the app as soon as the screen is live.
Assigned bookings screen
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Booking list | Display | One card per booking | BK-240520-7821 | Only bookings linked to one of your tasks appear. |
| Booking code | Display | BK, date, number | BK-240520-7821 | The reference to give the customer or your manager. |
| Car | Display | Model and plate | Peugeot 208, 12345-A-6 | The rented car. |
| Dates | Display | Pickup and return date and time | 20 May 10:00, 23 May 10:00 | The rental period. |
| Status | Display | Status label | Confirmed | Where the booking stands. See Statuses. |
After you save: tapping a card opens the booking details.
Screenshot pendingBooking details as seen by the employee (Screen 103)This screenshot is captured automatically from the app as soon as the screen is live.
Booking details screen
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Car | Display | Photo, model, plate | Dacia Duster, 67890-B-1 | The car concerned. |
| Dates | Display | Pickup and return | 20 May 10:00, 23 May 10:00 | The rental period. |
| Pickup place | Display | Name and address | FastRent agency, Casablanca | Where the car is handed over. |
| Return place | Display | Name and address | Marrakech Menara Airport | Where the car comes back, if different. |
| Customer | Display | Name, call button | Youssef El Amrani | The customer. For a company, the driver's name also shows. |
| Pickup | Display | Status of your task | Accepted | How far the task linked to this booking has gone. |
After you save: this screen is read only. The price and the invoice are not shown: they are for managers only.
The fleet, read only
Screenshot pendingAgency fleet as seen by an employee (Screen 104)This screenshot is captured automatically from the app as soon as the screen is live.
Fleet screen
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Search | No | Free text | Duster | Filters the list by model or plate. |
| Car card | Display | Photo, model, plate, status | Renault Clio, 11111-A-1 | A car of your agency. |
| Status | Display | Available, Rented, Reserved, Maintenance, Accident, Unavailable, For sale, Sold | Available | The car's current situation. |
After you save: tapping a car opens its page.
Screenshot pendingCar page as seen by the employee (Screen 105)This screenshot is captured automatically from the app as soon as the screen is live.
Car details screen
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Mileage | Display | Number of km | 48,250 km | The last reading, updated at each inspection. |
| Fuel | Display | Empty, ¼, ½, ¾, Full | ¾ | The last level recorded. |
| Last inspection | Display | Date and type | 18 May, return inspection | The last time the car was inspected. |
| Known damage | Display | List | Scratch, rear bumper | Damage already recorded, to review before a handover. |
| Note | No | Free text | Brake noise when stopping | Your remark on the car. This is the only thing you can add to a car. |
After you save: the note is added to the car's page and the agency managers see it. For a full service record, see Maintenance.
Your profile
Screenshot pendingEmployee profile with availability (Screen 120)This screenshot is captured automatically from the app as soon as the screen is live.
Profile screen
| Field | Required | Values or format | Example | What it means |
|---|---|---|---|---|
| Availability | Yes | Available, Busy, Offline, On break | Available | What your manager sees when choosing who gets a task. |
| Location sharing | No | On or off | On | Sends your last position to the agency to work out your distance to the meeting point. Nothing is sent without your permission in the browser. |
| Working hours | Display | Start and end time | 08:00 to 17:00 | Your hours, as entered by the agency. |
| Language | No | Français, English, العربية | English | The app language. |
| Appearance | No | System, Light, Dark | System | The screen theme. |
| Biometric sign-in devices | No | List with Remove | Mehdi's iPhone | The phones where sign-in with Face ID or fingerprint is on. |
After you save: your availability and position are visible straight away to your manager on the employee availability screen.
What happens next
- Every morning at 7:00 local time, you receive the summary of the day's tasks.
- You are told when a task is given to you, given to a colleague instead, or moved, and 30 minutes before a task is due.
- Between 22:00 and 7:00, summaries and reminders wait for the morning. See the notification catalogue.
- Offline, each screen shows the last known version with "Last updated".
Troubleshooting
| Situation | Cause | What to do |
|---|---|---|
| A task disappeared from the list | Your manager gave it to a colleague or cancelled it. You received a notification. | Open Notifications for the details. |
| "Your account cannot perform this action." | You tried an action reserved for managers, such as editing a car. | Ask your manager, or add a note on the car's page. |
| Screens show "Last updated" | You are offline: you see the last known version. | Carry on, then reconnect to refresh. See Working offline. |
| Your manager cannot see your distance | Location sharing is off or refused by the browser. | Allow location for DriveGo in the browser settings. |
Updated on 25 October 2026Markdown version