Insurance fees per car

Insurance fees are what the customer pays to be covered while renting a given car. They are revenue for the agency. They are separate from the insurance policy the agency pays its insurer. Every car has one insurance included by default and, if you wish, upgrades the customer can choose at step 3.5 of the booking.

Steps

1. Open Fleet, choose a car, then Car insurance fees.
2. At the top, the Active insurance block shows the agency policy that covers the car.
3. Below, each fee charged to the customer appears as a card. Tap Add a fee.
4. Fill in the form: name, type, amount, calculation, customers concerned, rental length, included or upgrade.
5. Read the preview under the form, for example "For a 3-day individual rental this adds MAD 45.00", then tap Save.
6. Use Edit, Enable or Disable on a card to change it, and Renew cover when the policy reaches its end date.

Screenshot pendingA car's insurance fees: active policy and fee cards (Screen 87)This screenshot is captured automatically from the app as soon as the screen is live.

Car insurance fees

Field	Required	Values or format	Example	What it means
Tabs		Overview, Policies, Payments, History	Policies	Change the part of the screen shown.
Active insurance	Shown	Insurer, cover, number, dates, premium, status	Comprehensive, until 31/12/2026	The agency policy covering this car. The premium is visible only to the owner and the finance manager.
View policy document	Button			Opens the contract attached to the policy.
Fee name	Yes	Text the customer reads	Standard insurance	The name shown to the customer at step 3.5 and in the price breakdown.
Fee type	Yes	Basic insurance, Standard insurance, Premium insurance, Excess reduction, Third-party cover, Full cover, Theft protection, Roadside assistance	Standard insurance	The kind of cover sold.
Amount	Yes	Number; between 0 and 100 for a percentage	12.00	The rate, read according to the calculation.
Currency	Yes	The agency currency	MAD	Always the agency's.
Calculation	Yes	Per day, Fixed per booking, Percentage of booking, Included	Per day	How the amount turns into a sum on the booking (see the table below).
Customers concerned	Yes	All, Individual, Company	All	The customers this fee applies to.
Minimum length (days)	No	Whole number	1	Below it, the fee does not apply.
Maximum length (days)	No	Whole number, at least the minimum	30	Above it, the fee does not apply. Empty: no limit.
Included by default	No	Checkbox	Ticked for basic insurance	The insurance included in every rental of the car. Only one per car.
Upgrade	No	Checkbox	Ticked for Standard and Premium	A cover the customer can choose. Never at the same time as Included by default.
Valid from / to	No	Dates	01/01/2026 to 31/12/2026	The fee only applies to pickups in this period.
Active	No	Switch	On	A disabled fee is no longer offered.
Description	No	Text	Excess reduced to MAD 2 000	Explanation shown to the customer.
Preview	Calculated	Sentence	"For a 3-day individual rental this adds MAD 36.00"	What the customer will really pay, before you save.
Screen footer	Depends on your role	Premium per car, VAT, agency fee, total		The policy's yearly premium divided by the number of cars covered. Only for the owner and the finance manager.

After you save: the fee card appears. The fee applies to new quotes straight away; existing bookings keep their price. A form that breaks a rule is refused with the field at fault highlighted.

The four calculations

Example: a Standard fee at MAD 12.00 per day adds MAD 36.00 to a 3-day rental. A 10 % fee on a rental of MAD 900.00 after discounts adds MAD 90.00. The detailed calculations are in Insurance: policies and fees.

A fee applies to a booking only if it is active, the pickup date is within its validity dates, the customer type matches and the rental length is within the band.

Validation rules

• Only one active included by default insurance per car.
• A fee cannot be both included by default and an upgrade.
• For a percentage of booking, the amount must be between 0 and 100.
• The minimum length cannot exceed the maximum length.

What the customer sees

At step 3.5 of the booking, the customer sees the included insurance and the upgrades that apply to their rental, with their total already calculated. Upgrades replace each other: choosing one replaces the previous one. Add-ons such as GPS or a child seat add up. See Book a car.

What happens next

When the car is booked, the chosen insurance becomes a line on the rental invoice and counts in the "insurance" revenue in Finance.

Troubleshooting