Maintenance in the field

A car's maintenance (oil change, brakes, tyres, service) is planned and recorded by the agency. In the field, your role as an employee is to spot what needs doing and pass it on. The owner, the agency manager and the fleet manager fill in the Maintenance record, including from the field app.

Who can do what

If an employee tries to create a record, the app answers "Your account cannot perform this action."

Screenshot pendingMaintenance record in the field (Screen 117)This screenshot is captured automatically from the app as soon as the screen is live.

Maintenance record screen (owner, agency manager, fleet manager)

Field	Required	Values or format	Example	What it means
Car	Yes	A car of the agency	Dacia Logan, 12345-A-6	The car concerned.
Type	Yes	Oil change, Brake service, Tyre rotation, Tyre replacement, Air filter, Full service, Inspection, Other	Oil change	The kind of work.
Description	No	Free text	"Oil change and oil filter, service light on."	What is done or to do.
Odometer	No	Whole number, in km	48,250	The odometer at the time of the maintenance.
Cost	No	Amount in the agency's currency	MAD 650	The price paid. It counts in the agency's expenses when the record is completed.
Vendor	No	A registered garage or supplier	Garage Atlas Auto	Who does the work.
Start date	Yes	Date	2026-11-03	The first day of the maintenance.
End date	No	Date, after the start date	2026-11-04	The last day. Without an end date, the car stays blocked until the record is closed.
Status	Yes	Scheduled, In progress, Completed, Overdue, Cancelled	Scheduled	Where the maintenance stands. A scheduled record becomes "Overdue" if it is not done in time.
Make the car unavailable	No	Checkbox	Ticked	The car is no longer offered for rent from the start to the end of the maintenance.
Attachments	No	Photos or documents	Garage invoice	The supporting documents.
Next due, km	No	Whole number, in km	58,250	The odometer for the next maintenance.
Next due, date	No	Date	2027-05-03	The date of the next maintenance.

After you save: if Make the car unavailable is ticked, the car becomes Maintenance for the period and is no longer offered for rent; if a booking already exists on those dates, saving is refused with "This car is no longer available for those dates. Pick other dates or another car.". When the record becomes Completed or Cancelled, the car is available again if nothing else blocks it. A completed record with a cost is counted once in the agency's maintenance expenses. Without signal, the record is kept on the phone and goes when the network returns, as "Maintenance".

Steps for an employee

1. Open Fleet and tap the car.
2. Read its history: scheduled, in progress, completed or overdue maintenance, and the next due dates.
3. If you notice a need (noise, warning light, worn tyres), add a note on the car's page with what you saw and the odometer.
4. If the problem blocks a pickup in progress, also use Report an issue on the task. See Pickups and returns.

What happens next

• Your note is visible to the agency managers on the car's page.
• An overdue maintenance raises an alert for the agency managers.

Troubleshooting