Take the photos and videos of an inspection, a damage report or an accident: named slots, upload status for each photo, even without signal.

The Photos and videos screen captures the visual evidence: the state of the car at pickup and at return, a damage, an accident. Each photo is first kept on your phone, then sent as soon as the network allows. Nothing is lost if the connection drops during the upload.

Screenshot pendingPhoto grid with named slots and upload status (Screen 114)This screenshot is captured automatically from the app as soon as the screen is live.

Photos and videos screen

Field	Required	Values or format	Example	What it means
Photo slot	Yes, for the slots the inspection asks for	Front, Rear, Left side, Right side, Interior, Dashboard, Wheels, Odometer, Fuel gauge, Existing damage, New damage	Odometer	Each thumbnail carries the name of what to photograph. Existing damage and new damage accept several photos.
Add	No	Button	Tap Add in the "Front" slot	Opens the camera for that slot. The first time, the app explains why it needs the camera and the browser asks for your permission.
Retake	No	Button	Blurred odometer photo	Replaces the photo in the slot with a new shot.
Remove photo	No	Button	Photo taken by mistake	Removes the photo from the slot.
Video	No	Video of 60 seconds at most, 50 MB at most, MP4 format	A full walk around the car in 40 seconds	Adds to the photos when movement helps, for example a noise or a blinking warning light.
Thumbnail status	Shown, not editable	Uploading 45%, Waiting for network, Upload failed, Uploaded	Waiting for network	Shows where each photo's upload stands. Tap a failed thumbnail to try again.
Number of photos	Shown	Number	8 photos	The grid title counts the photos taken.

After you act: each photo is reduced in size on your phone, dated, and located if you allowed location. It goes to DriveGo as soon as the network allows, before the form that uses it (inspection, damage or accident). Once sent, only the people who can see that form can see it, and the copy kept on your phone is deleted.

Steps

Open Camera in the bottom bar, or tap Add in a slot of a form's photo grid.
The first time, accept the explanation then allow the camera in the browser's request.
Take the photo. It appears in its slot, for example "Front" or "Odometer".
If the photo is blurred, tap Retake. To remove it, tap Remove photo.
For a video, film 60 seconds at most.
Follow the status of each thumbnail until Uploaded.

Photo statuses

Status shown	Meaning
Uploading 45%	The photo is being sent; the percentage moves forward.
Waiting for network	The photo is kept on your phone and will go when the network returns.
Upload failed	The upload did not go through; tap the thumbnail to try again.
Uploaded	The photo reached DriveGo.

What happens next

The photos are attached to the form with their slot, their time and, when known, their location.
A photo sent twice after a connection drop is only saved once.
If you work without signal, everything stays on the phone. See Working offline.

Troubleshooting

Message or situation	Cause	What to do
"File too large. Reduce its size and try again."	The file is over the accepted size, usually a video that is too long.	Film a shorter video, 60 seconds at most.
No camera preview	Camera access is refused.	Allow the camera for this site in the browser settings, then come back.
A thumbnail stays on "Upload failed"	The connection dropped or the upload was refused.	Tap the thumbnail to try again, or open Sync centre.
Photos have no location	Location is not allowed or did not answer in time.	Allow location; the photo stays valid without it.