Change the dates of a booking

Change dates moves your booking without cancelling it: same car, same agency, same add-ons and same insurance, at new dates. Before you confirm, you see the new price and the difference with the current price. Your booking's rate is kept, even if the agency changed its prices since.

When you can change the dates

The person who made the booking can change the dates. The agency can also do it for you.

Steps

1. Open Bookings, then the booking.
2. At the bottom of the details, tap Change dates. The Change dates sheet opens.
3. Choose the New pick-up (date and time) and the New return (date and time).
4. Tap See the new price.
5. Read the Current price, the New price and the difference.
6. Tap Confirm the new dates, or Choose other dates to start again.

Screenshot pendingChange dates: new dates and new price (Screen 38)This screenshot is captured automatically from the app as soon as the screen is live.

Change dates

Field	Required	Values or format	Example	What it means
Introduction	No (display)	"Choose the new dates. The price is recalculated with your booking's rate."		Reminder of the price rule.
New pick-up	Yes	Date and time, in the future	22 May 2026, 10:00	New handover meeting. In the past: "The pick-up must be in the future."
New return	Yes	Date and time, after the pick-up	26 May 2026, 10:00	New return date. Before the pick-up: "The return must be after the pick-up."
See the new price	Yes	Button		Checks the car is free and calculates the price. With the same dates: "Choose dates different from the current ones."
Current price	No (display)	Amount	MAD 132.43	The booking's current total.
New price	No (display)	Amount and number of days	New price (4 days): MAD 176.57	The total for the new dates, with your add-ons and insurance.
Difference	No (display)	Extra to pay, In your favour or Price unchanged	Extra to pay: MAD 44.14	What changes for you.
Rate kept	No (display)	"Your booking's rate is kept, even if the agency changed its prices since."		Your booking's price per day still applies.
Confirm the new dates	Yes	Button		Moves the booking. Needs a connection.
Choose other dates	No	Button		Goes back to the dates.

After you save: the sheet shows "Dates changed", "Your booking now runs:" followed by the new dates, and "The agency has been told. If the price changes, your invoice is updated." Tap Close.

How the new price is calculated

The new price uses the rate applied on the day you booked: the same price per day, the same discount, the same insurance and the same add-ons, over the new length. A price increase decided by the agency after your booking does not apply.

Example (example values, from Book a car): the 3-day booking at MAD 29 per day, with a 10% duration discount, Standard insurance at MAD 12 per day and GPS at MAD 3 per day, costs MAD 132.43. Moved to 4 days:

The screen then shows Extra to pay: MAD 44.14. The other way round, shortening the rental shows In your favour with the amount of the decrease. The deposit does not change.

What happens next

• The car is blocked at the new dates and released at the old ones. The handover and the return are rescheduled for the employee.
• If the price changes, your invoice is replaced by an invoice for the new amount. You pay the difference to the agency; an amount in your favour is taken into account by the agency when you pay.
• You and the agency are notified of the date change.
• The free cancellation deadline is recalculated from the new pick-up date. The booking details show the updated terms.

Troubleshooting